Get Started

Getting Started Guide

It’s easy to get started, and you’ll earn points just for signing up.

Important: HealthySteps to Wellness is now partnering with Virgin Pulse to provide an enhanced wellness platform.

Here are the simple steps to follow to start using the platform and app.


 

STEP 1

Register for the HealthySteps to Wellness platform via SSO from your computer (or from a web browser on your phone or tablet) and set up your profile. Note that the platform works best using Chrome or Firefox.

 

green-phones-240x226.png

STEP 2

Select your organization. You will be redirected to your organization’s Single Sign-On (SSO) sign-in. Enter your Stanford credentials and verify your identity via DUO (if prompted).

 

green-phones-240x226.png

STEP 3

SSO will automatically fill in your registration details. Review and confirm your information and click Submit.

Note: Do not change any of the information automatically filled in by SSO.

 

green-phones-240x226.png

STEP 4

Read and agree to the Privacy and Membership Agreements and press Continue to finish creating your account.

 

green-phones-240x226.png

STEP 5

Explore your wellness account and complete your health assessment.

green-phones-240x226.png

 

Optional Steps

 

Get connected

If you use an activity tracker, follow the steps in the app to sync it and earn incentive points for the things you already do every day. (See detailed instructions at right.)

green-phones-240x226.png

Get encouragement

Set daily reminders to spur you on toward your wellness goals.

green-phones-240x226.png

Personalize Your Experience
and Earn Additional Points

The first time you sign in, you can set your language preference, time zone, and gender identity.

Build your custom profile. Add a photo, flesh out your goals, email preferences, and add work details and more.

Start with…

  • Sync a device or record your activities manually in the platform under the stats and healthy habits tabs.
  • Take the Health Assessment.
  • Explore and sign up for programs that match your interests. 

Syncing Your Device
in the Mobile App

Step 1: Go to “Profile” in the menu and choose “Devices and Apps.”

Step 2: Choose the device or app you want to sync and click on “Connect.”

Compatible devices include:

  • MyFitnessPal
  • Apple Health
  • STRAVA
  • Whil
  • Google Fit
  • Polar
  • Fitbit
  • Samsung Health
  • Nuyu
  • Virgin Pulse Max Buzz

 

Step 3: Depending on the connected app, sign in or be connected automatically.


Need help?

If you have questions about the Virgin Pulse platform and/or mobile app, get help online via live chat at support.virginpulse.com. You can also call the Virgin Pulse help desk at 1-888-671-9395 Monday through Friday, 5 a.m. to 5 p.m. PT, or email support@virginpulse.com.